Privacy Policy
Last updated: June 14, 2026
1. Introduction
AI Venture Holdings LLC (“Company”, “we”, “us”, or “our”) operates FleetService.AI (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet inspection and compliance management platform.
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use the Service.
2. Information We Collect
Information You Provide
- Account registration details (name, email address, company name)
- Fleet and vehicle information you enter into the Service
- Driver profiles and contact information
- Inspection records, defect reports, and compliance documents
- Payment and billing information (processed by our payment provider, Stripe)
- Communications you send to our support team
Information Collected Automatically
- Log data (IP address, browser type, pages visited, timestamps)
- Device information (operating system, device identifiers)
- Usage patterns and feature interactions within the Service
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send related information
- Send administrative communications, including updates and security alerts
- Respond to customer support requests
- Analyze usage to improve functionality and user experience
- Comply with legal obligations, including FMCSA regulations
- Detect, prevent, and address fraud or abuse
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in delivering the Service (hosting, payment processing, email delivery) under confidentiality agreements
- Business partners with your explicit consent
- Law enforcement or regulators when required by applicable law or to protect the rights and safety of our users
- Successor entities in connection with a merger, acquisition, or sale of assets, subject to appropriate notice
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Inspection and compliance records may be retained for longer periods to meet regulatory requirements (e.g., FMCSA mandates). You may request deletion of your data by contacting us, subject to our legal obligations.
6. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately of any unauthorized account activity.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Port your data to another service
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@fleetservice.ai.
8. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Service usage. You can control cookies through your browser settings, but disabling cookies may affect Service functionality.
9. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, notify you by email or a prominent notice within the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: